In part one, we spoke about who Sam Michelson is and his business development techniques. In part two, we dove into CRM software and how they use it, including looking at a new piece of software for partner management…

The topic of blacklists and whitelists for Bing and Google are not new. But now we have chat bots and AI features and Mikhail Parakhin was asked if there is a blacklist for some sites with the Bing Chat sidebar feature in the Edge browser. Mikhail Parakhin said no, “not really” he said.

Google is now testing highlighting snippet text in the Google Explore feature in light blue, darker blue, and a brownish color. After months of testing, Google launched the featured snippet text highlight feature earlier this month. Now, it seems Google is trying it out in the Google Explore feature.

Google Business Profiles lets you see what business listings offer service-wise, they’ve been doing this for a while now, and now they seem to impact your local rankings. But what is new and scary is that Google is making up pricing for your services that are almost always incorrect and sometimes dangerous for that businesses.

Google has updated the Googlebot help document on crawling to clarify that the 15MB fetch size limit applies to each fetch of the individual subresources referenced in the HTML as well, such as JavaScript and CSS files.

On March 14th, Google published its Generative AI prohibited use policy that states where you are not allowed to use its AI features to create content and information. This is not specific to search but as many of you can imagine, this might one day, bridge over to Google’s webmaster guidelines (or search essentials).